Butler Bookings | Terms
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Terms and Conditions

When making making a booking with Butler Bookings, the following terms and conditions will apply:


Payment

1.1 At the time of booking a deposit is required, outlined in the quotation email

1.2 Once the deposit is paid the remaining balance will be due 2 weeks prior to the event taking place

1.3 Your booking will not be confirmed until the deposit is paid


2.0 Amendments to the booking

2.1 If you intend to make any changes to your booking including the date, location or time then you must give at least 14 days notice

2.2 If we need to provide a different contractor to accommodate any change to the booking you may incur a charge of £20

 

3.0 Service

3.1 Our Staff are self-employed independent contractors and are not our employees

3.1.1 Butler Bookings vigorously vets all our contractors to ensure only the most reliable staff are used

3.2 Customers must be aware that Butler Bookings is completely at the mercy of the individual contractor(s) to hold their word and can not issue compensation if they fail to arrive however we will issue a full refund of all monies paid.

3.3 If a butler is late to a booking they will make up the time they are contracted for

3.4 Our butlers must be respected at all times, the following is prohibited

3.4.1 To be encouraged to take part in activities of an illegal nature

3.4.2 Making the butler take part in activities that would make them feel uncomfortable

3.4.3 Encouraging the butler(s) to take part in activites that could endanger them in any way

3.4.4 Removing or lifting the butlers apron

3.4.5 Touching the butler(s) in intimate places

3.4.6 In the above circumstances, the Butler reserves the right to cancel the booking and leave the event, any fee paid to us will be non refundable

 

4.0 Cancellations

4.1 If you wish to cancel a booking, you have up to 7 days after making the payment to be entitled to a full refund, after the 7 days you risk losing the deposit amount quoted in the original quote plus any admin fees

4.2 If there are less than 7 days between the booking confirmation and the event start date your right to cancel ends after the payment is made

4.3 If the full balance of the booking has been paid and you wish to cancel after 7 days then we will refund any funds paid over and above the deposit detailed on our original quotation email, not including any admin fees


5.0 Photographs

5.1 Unless stated otherwise any photographs forwarded to us may be used solely on the business website and will not be passed on to any third parties


6.0 Disclaimer

6.1 We are not responsible for loss or damage to personal/private property or clothing, including death or injury, caused by negligent or reckless acts including the misuse of drink or drugs during the booking

6.2 Despite our own heavy vetting of butlers to ensure only the very best are on our books, our butlers and staff are self employed independant contractors and therefore liable for their own actions

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